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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. AI generated insights: 5 key benefits of NLP in analyzing customer feedback

    June 7, 2023

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You Can’t Fix What You Can’t See: The Real Reason Customers Churn

When churn creeps up, most teams go looking for the why. They send surveys. Run interviews. Guess. But the truth is, the reasons customers leave…
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Why The Future of Customer Experience is Predictive

Delivering an exceptional customer experience (CX) is no longer optional — it’s a business imperative. As customer expectations skyrocket, brands that fail to anticipate and…
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The rise of NLP technology: A new era in customer feedback analytics

Facts and trends about how NLP technology is changing customer feedback analytic As Natural Language Processing (NLP) technology continues to evolve, the deep and powerful…
Tagado Marketing

The data-driven approach to customer satisfaction: Leveraging AI text analytics technology for improved feedback analysis

Customer feedback can have a significant impact on customer satisfaction, loyalty, and retention, resulting in increased revenues The modern business world understands the importance of…

Beyond reactive support: How NLP technology can unlock business intelligence from support ticket data

Why businesses need to go beyond traditional support ticketing and embrace NLP technology Customer support has historically been a reactionary field – just put out…
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