You need to understand your customer data.
We’ve got you covered.

Rounding up customer data is time consuming and doesn’t tap into the full potential of your team. We’ll give you access to the critical information you need together with actionable insights to improve the way you work and analyze it.

Business operation managers

Integrate text analytics into your business intelligence tools to complete the full picture
Identify customers with high potential for upsale
Set up automatic alerts under different topics or keywords and notify relevant departments in your company
Cross-influence the customer support tickets data with the product, R&D, UI/UX, customer success and business operations teams
Analyze synergy between cross-company-activities and monitor their effect on customer feedback
Activate an insight engine pulling actionable tasks from your customers' qualitative data

Check out some interesting insights

Bringing your customers' voice to the decision table