Turn customer feedback into CX intelligence with our exclusive offer:
Tagado is an AI-based customer experience data intelligence platform, providing high-resolution actionable insights that efficiently align all teams around what customers want and need, to boost satisfaction, retention and growth.
Using custom-trained NLP models, advanced ML and Generative AI, the Tagado platform automatically tags, classifies, and monitors internal and public customer experience data in real-time, clustering it into granular intelligence that serves CX, product, service, operations and business teams. granular intelligence that serves CX, product, service, operations and business teams.
Unique blend of NLP, ML and GAI models
Auto-classification by custom trained models
Tailored-to-business insights dashboard
Infinite insights drill-down with an “all you can filter” menu
Custom and suggested real-time alerts and recommendations
Actionable summaries tailored to trends, interests and stakeholders
Action-driven event tagging and monitoring
Smooth enterprise integrations, inside and out
with a yearly subscription
Up to:
Seats
Feedback / Month
Channels
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CEO & Co-founder
Having Tagado at our disposal has allowed management and employees to better understand customers’ feedback. The main benefits for us were our ability to quickly understand what our users care about, which features they would like to see added, and thereby to fine-tune our product roadmap and strategy.