Educational Institutions

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Among our clients

Turn student feedback into business-critical decisions

If there’s one problem educational institutions don’t have, it’s getting feedback: students love giving their opinion. The problem is making sense of it. How to turn the abundance of course evaluations, surveys, and support tickets into something you can work with?

Tagado’s hyper-precise feedback analysis enables you to respond where it matters most, addressing systemic issues, driving student satisfaction and retention, reducing churn, and attracting top talent – boosting your ratings, reputation, and funding.

Pinpoint engagement drivers

Tagado shows you where to find the keys to student engagement, using precise sentiment analysis to spot the factors that resonate with your students – from lectures and course topics to digital infrastructures and campus life. You’ll know exactly what works best.

Curb dropout rates

Tagado’s predictive analytics can identify early signs of disengagement, such as declining attendance, non-participation in projects, or consistently negative course feedback. This allows for the proactive intervention and support that will keep your students happy and in school.

Craft better learning experiences

Tagado’s custom-trained AI models deliver nuanced, multi-topic insights that can inform tailored academic programs and support services. From flextime curricula to collaborative technologies, you’ll be able to build a truly meaningful learning experience for your students.

Strategize across the institution

Tagado brings the institution’s administration, faculty, and services together to pursue a single vision. From refining course schedules to improving counseling and support, you’ll have the insights you need to create systemwide change.

Keep track and improve

Tagado help you track the precise impact of your retention programs and student success initiatives through detailed, real-time analytics. By monitoring NPS scores, satisfaction metrics, and engagement trends, it lets you continuously refine your strategy, meeting and surpassing your students’ expectations.

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Feature spotlight

Tagado's Secret Weapon: 
The NPS Share A Proprietary Tool for Instant Clarity and Actionable Priorities

With NPS Share, Tagado transforms raw Net Promoter Score feedback into a laser-focused prioritization tool. By analyzing and categorizing customer sentiment tied to NPS scores, it quantifies how addressing specific issues can impact your bottom line. Whether it’s a minor tweak with significant financial benefits or a more resource-intensive adjustment, NPS Share helps you weigh the trade-offs, ensuring you focus on initiatives that drive the greatest returns. With this tool, businesses gain a data-driven approach to prioritization and resource allocation, empowering smarter decisions that boost loyalty, retention, and profitability.

Where Tagado makes all the difference

Telling the full story behind the metrics

Solutions

Customer Satisfaction Metrics

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Customer Surveys

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Ticketing and In-App Feedback

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Call Transcriptions

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Social Media and Public Reviews

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Retail

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Educational Institutions

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Financial Services & Insurance

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Travel and Hospitality

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Technology and SaaS

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Entertainment and Gaming

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Find out how you can improve business performance by tuning into your customer’s experience

Bringing your customers' voice to the decision table

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