Hi, we’re Tagado.
We’re the window to your customers

Welcome to the future
of VoC & CX analytics

AI-based CX analytics are changing how companies do business, and Tagado is changing how those analytics are done. Our cutting-edge feedback intelligence platform is designed for maximum strategic impact, leveraging proprietary AI with leading-edge ML and NLP to deliver the most specific and precise real-time insights from key satisfaction metrics such as NPS and CSAT.

Being a curious bunch, we aren’t content simply knowing WHAT your customers say, but need to delve deeper, into the WHY: the root causes for your CX metrics. That’s how Tagado drives measurable improvements in your customer satisfaction, loyalty, and retention – and in the ROI you get on feedback investments.

Our Investors

Management Team

Ofer Nir

CEO

“If we have data, let’s look at data. If all we have are opinions, let’s go with mine.”

Eli Lepkifker

CTO

“Passion provides purpose, but data drives decisions.“

Dor Stern

VP R&D

“You can have data without information, but you cannot have information without data.”

Our team

Eugen Horovits

Machine Learning Engineer Lead

“Torture the data, and it will confess to anything.”

Liubov Baladzhaeva

Linguist & Data Analyst

“Big data isn’t about bits, it’s about talent.”

Nadav Rimon

Full Stack Tech Lead

“Where there is data smoke, there is business fire.”

Miriam Ben Shachar

Data Analyst
& Content Evaluator

“Without data you’re just another person with an opinion.”

Naomi Cohen Eliya

Data Analyst
& Content Evaluator

“Data is like garbage. You’d better know what you are going to do with it before you collect it.”

Or Levitas

ML/NLP expert

“We are surrounded by data, but starved for insights.”

Alexey Izmalkov

Data Analyst
& Content Evaluator

“Data is the currency of the 21st century.”

Leading brands who trust us

“It’s important for my team to look into what users from specific segments are asking for. What are small and medium businesses asking for? What…
In the fast-paced world of web accessibility, staying responsive to customer needs while scaling rapidly presents a unique challenge. For accessiBe, the market leader in…
Many retailers rely heavily on NPS surveys to keep track of customer sentiment. Traditional NPS ratings, however, only provide surface-level sentiment scores without revealing the…

Where Tagado makes all the difference

Telling the full story behind the metrics

Solutions

Customer Satisfaction Metrics

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Solutions

Customer Surveys

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Solutions

Ticketing and In-App Feedback

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Solutions

Call Transcriptions

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Solutions

Social Media and Public Reviews

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Industries

Retail

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Industries

Educational Institutions

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Industries

Financial Services & Insurance

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Industries

Travel and Hospitality

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Industries

Technology and SaaS

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Industries

Entertainment and Gaming

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Find out how you can improve business performance by tuning into your customer’s experience