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Airbnb – Customer insight of the week S01E02

Tagado is changing the way companies gather and use customer feedback with our NLP-based tool. 

As part of our “Customer insight of the week” series, we will uncover actionable insights about well-known products that were easily discovered through Tagado’s platform. 

Stay tuned for more episodes…

The next free insight can be for you 😉

  • Customer Insights series - Season 01
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Understand and Prioritize CX Insights Using Tagado’s ‘NPS Potential Gain’ Metric

The ability to prioritize CX initiatives is essential to drive improvements in customer satisfaction. This enables CX teams to: Boost NPS by addressing high-impact areas….
Tagado Marketing

Beyond Star Ratings: Predicting Sentiment Before It Explodes

Customer sentiment used to be something you measured after the fact. A sudden drop in NPS. A surge in one-star reviews. A viral Reddit thread…
Tagado Marketing

Finding the Why Behind NPS Drops

The Net Promoter Score (NPS) has become the golden metric for CX teams to measure the pulse of customer loyalty. But what happens when that…
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How Leading Retailers Maximized Black Friday Revenue Using Real-Time CX Feedback Analysis

With US retail sales hitting record-breaking numbers during this year’s Black Friday, retailers faced both unprecedented opportunities and significant challenges. While such mega events offer…
Tagado Marketing
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