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Moovit – Customer insight of the week S01E04

Tagado is changing the way companies gather and use customer feedback with our NLP-based tool. 

As part of our “Customer insight of the week” series, we will uncover actionable insights about well-known products that were easily discovered through Tagado’s platform. 

This time, Episode 4 – Moovit

Stay tuned for more episodes…

The next free insight can be for you 😉

  • Customer Insights series - Season 01
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How a Leading Retailer Identifies Issues Impacting Its NPS and Gains the Insights to Resolve Them

Many retailers rely heavily on NPS surveys to keep track of customer sentiment. Traditional NPS ratings, however, only provide surface-level sentiment scores without revealing the…
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Why The Future of Customer Experience is Predictive

Delivering an exceptional customer experience (CX) is no longer optional — it’s a business imperative. As customer expectations skyrocket, brands that fail to anticipate and…
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Why Traditional Methods of CX Feedback Analysis Are Failing Companies

In today’s hyper-competitive business environment, companies are increasingly relying heavily on customer feedback analysis to understand their customers, identify pain points, and improve their services….
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How Retailers can Boost NPS: Using Text Analytics to Gain Insights from Customer Feedback

Deciphering and meeting customer expectations has become increasingly complex in today’s competitive retail landscape. As customer demands rise, retailers are seeking innovative ways to gauge…
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