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Spotify – Customer insight of the week S01E09

Tagado is changing the way companies gather and use customer feedback with our NLP (Natural Language Processing) -based tool. 

As part of our “Customer insight of the week” series, we will uncover actionable insights about well-known products that were easily discovered through Tagado’s platform. 

This time, Episode 9 – Spotify

Stay tuned for more episodes…

The next free insight can be for you 😉

  • Customer Insights series - Season 01
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Why The Future of Customer Experience is Predictive

Delivering an exceptional customer experience (CX) is no longer optional — it’s a business imperative. As customer expectations skyrocket, brands that fail to anticipate and…
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Beyond Star Ratings: Predicting Sentiment Before It Explodes

Customer sentiment used to be something you measured after the fact. A sudden drop in NPS. A surge in one-star reviews. A viral Reddit thread…
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Finding the Why Behind NPS Drops

The Net Promoter Score (NPS) has become the golden metric for CX teams to measure the pulse of customer loyalty. But what happens when that…
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How Leading Retailers Maximized Black Friday Revenue Using Real-Time CX Feedback Analysis

With US retail sales hitting record-breaking numbers during this year’s Black Friday, retailers faced both unprecedented opportunities and significant challenges. While such mega events offer…
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