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Twitter – Customer insight of the week S01E07

Tagado is changing the way companies gather and use customer feedback with our NLP-based tool. 

As part of our “Customer insight of the week” series, we will uncover actionable insights about well-known products that were easily discovered through Tagado’s platform. 

This time, Episode 7 – Twitter

Stay tuned for more episodes…

The next free insight can be for you 😉

  • Customer Insights series - Season 01
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How a Leading Retailer Identifies Issues Impacting Its NPS and Gains the Insights to Resolve Them

Many retailers rely heavily on NPS surveys to keep track of customer sentiment. Traditional NPS ratings, however, only provide surface-level sentiment scores without revealing the…
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How Leading Retailers Maximized Black Friday Revenue Using Real-Time CX Feedback Analysis

With US retail sales hitting record-breaking numbers during this year’s Black Friday, retailers faced both unprecedented opportunities and significant challenges. While such mega events offer…
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The New CX: From Scorekeeper to Strategic Operator

Yes, NPS was useful for a long time. It gave CX teams a seat at the table. But today, it’s mostly about chasing a score….
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Why The Future of Customer Experience is Predictive

Delivering an exceptional customer experience (CX) is no longer optional — it’s a business imperative. As customer expectations skyrocket, brands that fail to anticipate and…
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