Predictive Sentiment Analysis:
The Transformation of CX Management

Discover how your organization can anticipate customer needs by leveraging Tagado’s innovative blend of NLP and Generative AI to improve retention, boost revenue and make informed decisions that drive business growth.

Download this guide to
learn how to:

Anticipate customer needs

Boost retention and revenue

Align CX initiatives with business goals

Optimize customer journeys

Create a Proactive
CX Strategy

By harnessing the power of customer feedback data, predictive CX uses AI, NLP and Gen AI to anticipate customer needs and optimize experiences. This transitions businesses from pursuing reactive to proactive CX strategies, improving customer satisfaction, increasing retention and driving measurable business results. Tagado’s predictive analysis capabilities enables organizations to transform customer sentiment into valuable business intelligence and ensure a measurable return on investment.

Discover how Tagado can transform your
CX strategy from Reactive to Proactive

to anticipate customer needs and optimize the entire customer journey

About Tagado

Tagado is an AI-based customer experience data intelligence platform, providing high-resolution actionable insights that efficiently align all teams around what customers want and need, to boost satisfaction, retention and growth.

Utilize your
entire CX
data set, in one platform

Get high-resolution insights in real-time

Access the root cause analysis of every metric you follow

Drive a culture that is both customer and data obsessed

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Product

Use Cases

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Bringing your customers' voice to the decision table

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