Customer Operations Professionals

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Qualitative analysis of customer feedback is the fuel behind any efficient and effective operations team to help prioritize, drive and collaborate projects with product, development and service teams. However, this is often impeded by tedious manual analysis and results in insights that require an analyst to make sense of. To function optimally, operations teams need an AI solution that delivers high-res customer insights they can make sense out of in an instant.

Drive Data-Driven Decision Making

Incorporate transformative, easy-to-understand qualitative analysis into your operations data programs to take your data-driven decision making agenda to the next level.

Receive Trend Alerts

Be instantly and automatically alerted of any time-sensitive or mission-critical trends from customer feedback data.

Collaborate with Confidence

Perfectly hand-over and prioritize issues to product, dev and service with all the knowledge needed for collaboration, without manual analysis.

Resolve Issues Faster

Reduce cost of operations by using this knowledge to fix any issue faster, and better.

React Faster

Monitor trending issues over time to make sure you’ve reached resolution faster and more efficiently.

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Bringing your customers' voice to the decision table