Make sense of surveys, with business context
Surveys, especially open text ones, contain a wealth of actionable feedback. Much of it, however, lies buried within massive volumes of variable responses, making it extremely difficult to extract meaningful patterns. The result? Insights remain underutilized, and change opportunities remain untapped.
Tagado’s AI-driven analytics transform open-text survey data into real-time, hyper-granular, actionable intelligence. By pinpointing specific feedback topics and sentiments, the Tagado platform allows customer-focused teams to truly understand customer needs, prioritize changes, and address business-critical concerns.
Tagado automatically parses and classifies survey responses, breaking down qualitative feedback into structured, actionable insights tailored to your business goals.
Tagado helps you to identify what matters to distinct segments of your client base, and thus to customize your strategies for maximum impact.
With Tagado, you can dive deep into specific product lines, demographics, or geographies, pinpointing opportunities for targeted improvement.
Use Tagado’s AI-driven analytics to highlight your most urgent feedback trends, topics, and sentiments – the ones most that deserve your resources.
Tagado lets you cross-reference survey data with other feedback channels to identify common topics and pain points, creating a unified view of your customer’s experience.
With NPS Share, Tagado transforms raw Net Promoter Score feedback into a laser-focused prioritization tool. By analyzing and categorizing customer sentiment tied to NPS scores, it quantifies how addressing specific issues can impact your bottom line. Whether it’s a minor tweak with significant financial benefits or a more resource-intensive adjustment, NPS Share helps you weigh the trade-offs, ensuring you focus on initiatives that drive the greatest returns. With this tool, businesses gain a data-driven approach to prioritization and resource allocation, empowering smarter decisions that boost loyalty, retention, and profitability.
Telling the full story behind the metrics
