This is what you can DO
with ALL this customer data
Tagado is an AI-based customer experience data intelligence platform, providing high-resolution actionable insights that efficiently align all teams around what customers want and need, to boost satisfaction, retention and growth.
Using custom-trained NLP models, advanced ML and Generative AI, the Tagado platform automatically tags, classifies, and monitors internal and public customer experience data in real-time, clustering it into granular intelligence that serves CX, product, service, operations and business teams.
Trusted by
Bridging the gap between customer data
and business intelligence
We harness trailblazing AI to provide high-res customer experience insights that make-up a FULL picture, uncovering ALL nuances of customer experience across ALL data sources
Utilize your entire CX data set, in one platform
Get high-resolution insights in real-time
Access the root cause analysis of every metric you follow
Drive a culture that is both customer and data obsessed
High-resolution customer insights
powered by leading-edge AI
Explore
Focus on improving customer satisfaction, retention, and loyalty by democratizing customers’ feedback and making it available to everyone within the organization.
Analyze
Generate a unified tagging system for all your customers’ feedback, you can base it on your organization breakdown or let Tagado’s platform to classify automatically.
Monitor
Use different levels of categorization to drill down into the data, generate smart reports, set up alerts and monitor by events to be on top of your game.
Discover
Plug in into your own insight engine powered by machine learning models that will constantly generate automatic alerts in real-time.
CX data intelligence
for DOERS
CX data serves ALL
CX data serves ALL
Are you on the business side of operations? Product? Or maybe a customer-facing role? No matter what your position is, it’s important to know what your customers are saying about your product and your brand.
Trust us to keep your data safe
Our team is dedicated to crafting enterprise-grade security solutions with your utmost privacy in mind. We never store any sensitive data, and we always honor existing permission settings for complete peace of mind.
