Turn customer feedback into
business intelligence
Meet the ultimate AI text analytics platform, powered by machine learning (ML) and natural language processing (NLP) models that will democratize customer feedback increasing retention and satisfaction. Automatically tag, classify, and monitor your customer feedback in real-time so that you’ll stop guessing and start knowing.
From customer feedback
to better products
Revolutionize the way you utilize customer feedback with Tagado’s cutting-edge deep text analytics technology. Discover the magic of NLP and unlock the true potential of your data.
Ready to dive in?
Increase customer satisfaction
Improve user retention rates
Develop data-driven strategies
Supercharge analytics efficiency
You need to understand your customer data.
We’ve got you covered.
Explore
Focus on improving customer satisfaction, retention, and loyalty by democratizing customers’ feedback and making it available to everyone within the organization.
Analyze
Generate a unified tagging system for all your customers’ feedback, you can base it on your organization breakdown or let Tagado’s platform to classify automatically.
Monitor
Use different levels of categorization to drill down into the data, generate smart reports, set up alerts and monitor by events to be on top of your game.
Discover
Plug in into your own insight engine powered by machine learning models that will constantly generate automatic alerts in real-time.
The natural addition
to your business intelligence
Trust us to keep your data safe
Our team is dedicated to crafting enterprise-grade security solutions with your utmost privacy in mind. We never store any sensitive data, and we always honor existing permission settings for complete peace of mind.
Bring your customers' voice
to the decision table across your organization
Bring your customers' voice to the decision table across your organization
Are you on the business side of operations? Product? Or maybe a customer-facing role? No matter what your position is, it’s important to know what your customers are saying about your product and your brand.
Business operations
Are you tired of business teams manually inputting partial data to inform technical teams of updates?
Customer experience
Do you dream of having a magic tool that will instantly let you know what your customers think about your product?
Customer support
Do you want to be able to proactively reduce support ticket volumes while improving the features of your product to address revenue growth?
Analysts and researchers
Is your team wasting time managing inaccurate support data as a result of ununified tagging?
Customer growth
Having a hard time identifying insights to drive growth from customer feedback?
Product operations
Do you find it difficult to make good product prioritization decisions when you rely on inconsistent data and a limited understanding of your customers?
Customer insights
Is it time to stop guessing if your customers are satisfied based on partial surveys and NPS scores?
Product development
Frustrated that users aren’t taking advantage of all the awesome features your product offers?