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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

Giving Customers a Voice at Scale: How Penn Foster Group Turned Multichannel Feedback into a Strategic Business Asset

Online education moves fast, but learner feedback is often stuck in silos. Penn Foster Group set out to change that by consolidating multichannel input and…
Tagado Marketing

The New CX: From Scorekeeper to Strategic Operator

Yes, NPS was useful for a long time. It gave CX teams a seat at the table. But today, it’s mostly about chasing a score….
Tagado Marketing

Beyond Star Ratings: Predicting Sentiment Before It Explodes

Customer sentiment used to be something you measured after the fact. A sudden drop in NPS. A surge in one-star reviews. A viral Reddit thread…
Tagado Marketing

You Can’t Fix What You Can’t See: The Real Reason Customers Churn

When churn creeps up, most teams go looking for the why. They send surveys. Run interviews. Guess. But the truth is, the reasons customers leave…
Tagado Marketing

How a Global Hotel Chain Used Tagado’s Guest Insights to Boost Revenue

Guest feedback is a goldmine of insights, but turning insights into meaningful improvements is a significant challenge for many hotels. While hospitality brands collect surveys…
Tagado Marketing

Finding the Why Behind NPS Drops

The Net Promoter Score (NPS) has become the golden metric for CX teams to measure the pulse of customer loyalty. But what happens when that…
Tagado Marketing

Articles

Embracing the Future: Unleashing the Potential of Advanced Text Analytics for Customer Feedback

In today’s ever-evolving business landscape, innovation is the lifeline of success. To gain a competitive edge and stay at the forefront of the market, companies…
Tagado Marketing

Unlocking the Power of Data: NLP and AI Revolutionize Information Analysis and Insights

In the age of data proliferation, the task of deciphering colossal datasets may seem insurmountable. However, modern technology has risen to the challenge. Natural Language…
Tagado Marketing

Transforming Customer Feedback into Strategic Action with the Power of Machine Learning

While customer feedback is a valuable source of information for businesses looking to improve their products and services, analyzing the vast amounts of feedback available…
Eli Lepkifker, CTO & Co-Founder

Revamp Your Product Development Strategy with Advanced Customer Feedback Analytics

Creating products that resonate with customers and keep them engaged is the name of the game in software development. But grappling with heaps of unstructured…
Tagado Marketing

Revolutionizing Business Intelligence: 10 Ways AI and NLP Technology Shape Success

Amidst the constantly evolving world of digital commerce, the need to outpace rivals and craft well-informed choices has attained unparalleled significance. Enter the realm of…
Tagado Marketing

Watch Ohad Zadok, Tagado’s CEO, at the Virtual Chief Product Officer Summit

Don’t Miss Out! Watch Ohad Zadok, Tagado’s CEO, at the Virtual CPO Summit! Ohad Zadok, CEO of Tagado, hosted a captivating panel discussion on “Leveraging…
Tagado Marketing
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