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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

Why Traditional Methods of CX Feedback Analysis Are Failing Companies

In today’s hyper-competitive business environment, companies are increasingly relying heavily on customer feedback analysis to understand their customers, identify pain points, and improve their services….
Tagado Marketing

How accessiBe Slashed Product Validation Time by 90% & Customer Issue Resolution Time by 30%

In the fast-paced world of web accessibility, staying responsive to customer needs while scaling rapidly presents a unique challenge. For accessiBe, the market leader in…
Tagado Marketing

Why The Future of Customer Experience is Predictive

Delivering an exceptional customer experience (CX) is no longer optional — it’s a business imperative. As customer expectations skyrocket, brands that fail to anticipate and…
Tagado Marketing

How Leading Retailers Maximized Black Friday Revenue Using Real-Time CX Feedback Analysis

With US retail sales hitting record-breaking numbers during this year’s Black Friday, retailers faced both unprecedented opportunities and significant challenges. While such mega events offer…
Tagado Marketing

How Retailers can Boost NPS: Using Text Analytics to Gain Insights from Customer Feedback

Deciphering and meeting customer expectations has become increasingly complex in today’s competitive retail landscape. As customer demands rise, retailers are seeking innovative ways to gauge…
Tagado Marketing
Overcoming the Limitations of NPS- Tagado

Overcoming the Limitations of NPS by Using AI and NLP to Gain Actionable Insights From CX Feedback

Net Promoter Score (NPS) surveys have become a staple in gauging customer loyalty and satisfaction for businesses across various industries. However, while these surveys provide…
Dor Stern, Co-Founder

Customer Feedback Reporting: Dramatically improve Time-to-Insight and Radically Boost Impact

Traditional Customer Experience (CX) reporting can be a real headache. If you’ve ever found yourself drowning in data, spending days (or even weeks!) compiling reports,…
Tagado Marketing
The Rise of Gen AI - Tagado

The Rise of Gen AI: How the Analysis of Customer Feedback in Real-Time is being Transformed

With a plethora of alternative choices available for consumers in every product and service category, a positive customer experience has become a key differentiator. This…
Tagado Marketing

Navigating the Maze: How to Identify and Monitor Trends in Customer Feedback in Real-Time

In the vast and dynamic landscape of customer feedback, finding and monitoring trends is fraught with challenges. One of the primary challenges businesses encounter is…
Tagado Marketing
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