Our blog

Latests news

Navigating the expansive realm of Customer Experience (CX) data presents businesses with both challenges and opportunities. While customer feedback serves as a valuable resource for…
With a plethora of alternative choices available for consumers in every product and service category, a positive customer experience has become a key differentiator. This…
In the vast and dynamic landscape of customer feedback, finding and monitoring trends is fraught with challenges. One of the primary challenges businesses encounter is…
Net Promoter Score (NPS) surveys have become a staple in gauging customer loyalty and satisfaction for businesses across various industries. However, while these surveys provide…
NEW YORK, February 21, 2024 — Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends…
Customer experience has emerged as a key differentiator for businesses. This has sparked the rise of customer-centric strategies that are fueled by insights drawn from…

Articles

As the world becomes more interconnected, customers expect to be able to reach out to companies anytime and anywhere. As a result, businesses are facing…
For a long time, digital companies have struggled to connect their technical teams to the business side, leading to a disconnect between departments and assumptions…
Elevating customer intelligence Brands today face various challenges in capturing, analyzing, and utilizing customer data to drive meaningful insights and enhance customer experience. According to…
ChatGPT has unleashed a revolution in NLP technology by introducing executives to its power and potential. Now, companies are eager to find out how they…
Facts and trends about how NLP technology is changing customer feedback analytic As Natural Language Processing (NLP) technology continues to evolve, the deep and powerful…
In a world where people are more connected than ever, businesses can connect with their customers and leverage feedback to optimize products and services. But…

Bringing your customers' voice to the decision table