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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

Giving Customers a Voice at Scale: How Penn Foster Group Turned Multichannel Feedback into a Strategic Business Asset

Online education moves fast, but learner feedback is often stuck in silos. Penn Foster Group set out to change that by consolidating multichannel input and…
Tagado Marketing

The New CX: From Scorekeeper to Strategic Operator

Yes, NPS was useful for a long time. It gave CX teams a seat at the table. But today, it’s mostly about chasing a score….
Tagado Marketing

Beyond Star Ratings: Predicting Sentiment Before It Explodes

Customer sentiment used to be something you measured after the fact. A sudden drop in NPS. A surge in one-star reviews. A viral Reddit thread…
Tagado Marketing

You Can’t Fix What You Can’t See: The Real Reason Customers Churn

When churn creeps up, most teams go looking for the why. They send surveys. Run interviews. Guess. But the truth is, the reasons customers leave…
Tagado Marketing

How a Global Hotel Chain Used Tagado’s Guest Insights to Boost Revenue

Guest feedback is a goldmine of insights, but turning insights into meaningful improvements is a significant challenge for many hotels. While hospitality brands collect surveys…
Tagado Marketing

Finding the Why Behind NPS Drops

The Net Promoter Score (NPS) has become the golden metric for CX teams to measure the pulse of customer loyalty. But what happens when that…
Tagado Marketing

Articles

Maximizing the value of customer feedback: The evolution and impact of AI analytics

In today’s interconnected world, customer feedback has become a vital resource for businesses seeking to improve their products and services. Companies are inundated with an…
Tagado Marketing

Discover the power of AI customer feedback analytics: 5 Benefits you can’t afford to overlook

Feedback from customers can fuel business growth and drive customer-centric strategies. As organizations seek to better understand their customers, leveraging customer feedback analytics has become…
Tagado Marketing

From words to wisdom: The transformative power of qualitative data in customer analytics

Are you exhausted by the struggle to understand customer feedback? Discover the power of advanced AI for customer feedback analytics In today’s dynamic high-tech landscape,…
Tagado Marketing

AI generated insights: 5 key benefits of NLP in analyzing customer feedback

In today’s digital era, companies are inundated with an overwhelming amount of customer feedback. Whether it’s through social media, online reviews, or direct communication, businesses…
Tagado Marketing

Revolutionizing CRM with AI and NLP: A guide to enhanced efficiency

The evolution of CRM systems: From single function to multi-functional platforms In the ever-evolving business ecosystem, companies find themselves in an unavoidable race to adopt…
Tagado Marketing

Staying ahead in the streaming wars: Embracing AI-powered insights with Tagado

The streaming entertainment industry is fiercely competitive and providers are facing a daunting challenge in securing their market share. In order to succeed in this…
Tagado Marketing
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