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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

How Leading Retailers Maximized Black Friday Revenue Using Real-Time CX Feedback Analysis

With US retail sales hitting record-breaking numbers during this year’s Black Friday, retailers faced both unprecedented opportunities and significant challenges. While such mega events offer…
Tagado Marketing

How Retailers can Boost NPS: Using Text Analytics to Gain Insights from Customer Feedback

Deciphering and meeting customer expectations has become increasingly complex in today’s competitive retail landscape. As customer demands rise, retailers are seeking innovative ways to gauge…
Tagado Marketing

Customer Feedback Reporting: Dramatically improve Time-to-Insight and Radically Boost Impact

Traditional Customer Experience (CX) reporting can be a real headache. If you’ve ever found yourself drowning in data, spending days (or even weeks!) compiling reports,…
Tagado Marketing

The Six Secrets to Translating CX Feedback into Business Impact

Companies are spending more money than ever on technology to understand their customers. But here’s the problem: many of these companies are collecting tons of…
Tagado Marketing

Six Tips on How to Use Negative Feedback to Drive Customer Loyalty

Thriving businesses are built on a foundation of happy customers. So, customer negative customer feedback is often perceived as something to dread. But companies that…
Tagado Marketing

How Customer Experience Data Can Serve Your Entire Organization, At All Levels

Don’t fall into the trap of believing that customer experience (CX) data is just for your customer service team. A growing number of organizations are…
Tagado Marketing
Understanding the Voice of the Customer - Tagado

Understanding the Voice of the Customer: Leveraging Gen AI and NLP to Analyze CX Feedback

Navigating the expansive realm of Customer Experience (CX) data presents businesses with both challenges and opportunities. While customer feedback serves as a valuable resource for…
Tagado Marketing
The Rise of Gen AI - Tagado

The Rise of Gen AI: How the Analysis of Customer Feedback in Real-Time is being Transformed

With a plethora of alternative choices available for consumers in every product and service category, a positive customer experience has become a key differentiator. This…
Tagado Marketing

How Tagado is helping monday.com transform customer feedback into qualitative data intelligence that drives action

“It’s important for my team to look into what users from specific segments are asking for. What are small and medium businesses asking for? What…
Tagado Marketing
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