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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

The New CX: From Scorekeeper to Strategic Operator

Yes, NPS was useful for a long time. It gave CX teams a seat at the table. But today, it’s mostly about chasing a score….
Tagado Marketing

You Can’t Fix What You Can’t See: The Real Reason Customers Churn

When churn creeps up, most teams go looking for the why. They send surveys. Run interviews. Guess. But the truth is, the reasons customers leave…
Tagado Marketing

Customer Feedback Reporting: Dramatically improve Time-to-Insight and Radically Boost Impact

Traditional Customer Experience (CX) reporting can be a real headache. If you’ve ever found yourself drowning in data, spending days (or even weeks!) compiling reports,…
Tagado Marketing

Six Tips on How to Use Negative Feedback to Drive Customer Loyalty

Thriving businesses are built on a foundation of happy customers. So, customer negative customer feedback is often perceived as something to dread. But companies that…
Tagado Marketing

How Customer Experience Data Can Serve Your Entire Organization, At All Levels

Don’t fall into the trap of believing that customer experience (CX) data is just for your customer service team. A growing number of organizations are…
Tagado Marketing

Navigating the Maze: How to Identify and Monitor Trends in Customer Feedback in Real-Time

In the vast and dynamic landscape of customer feedback, finding and monitoring trends is fraught with challenges. One of the primary challenges businesses encounter is…
Tagado Marketing

Unlocking the Power of Data: NLP and AI Revolutionize Information Analysis and Insights

In the age of data proliferation, the task of deciphering colossal datasets may seem insurmountable. However, modern technology has risen to the challenge. Natural Language…
Tagado Marketing

AI generated insights: 5 key benefits of NLP in analyzing customer feedback

In today’s digital era, companies are inundated with an overwhelming amount of customer feedback. Whether it’s through social media, online reviews, or direct communication, businesses…
Tagado Marketing

Revolutionizing CRM with AI and NLP: A guide to enhanced efficiency

The evolution of CRM systems: From single function to multi-functional platforms In the ever-evolving business ecosystem, companies find themselves in an unavoidable race to adopt…
Tagado Marketing
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