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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

  5. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

Latests news

Beyond reactive support: How NLP technology can unlock business intelligence from support ticket data

Why businesses need to go beyond traditional support ticketing and embrace NLP technology Customer support has historically been a reactionary field – just put out…

NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

Over the past few decades, the Net Promoter Score (NPS) has become a popular metric for measuring customer loyalty and satisfaction. However, with the rise…

Staying ahead of the curve: The benefits of integrating AI text analytics into business operations

As businesses continue to expand and evolve, keeping track of customer feedback becomes increasingly important. However, analyzing this feedback can be a daunting task, especially…
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