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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

  5. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

Latests news

Giving Customers a Voice at Scale: How Penn Foster Group Turned Multichannel Feedback into a Strategic Business Asset

Online education moves fast, but learner feedback is often stuck in silos. Penn Foster Group set out to change that by consolidating multichannel input and…
Tagado Marketing

The New CX: From Scorekeeper to Strategic Operator

Yes, NPS was useful for a long time. It gave CX teams a seat at the table. But today, it’s mostly about chasing a score….
Tagado Marketing

Beyond Star Ratings: Predicting Sentiment Before It Explodes

Customer sentiment used to be something you measured after the fact. A sudden drop in NPS. A surge in one-star reviews. A viral Reddit thread…
Tagado Marketing

You Can’t Fix What You Can’t See: The Real Reason Customers Churn

When churn creeps up, most teams go looking for the why. They send surveys. Run interviews. Guess. But the truth is, the reasons customers leave…
Tagado Marketing

How a Global Hotel Chain Used Tagado’s Guest Insights to Boost Revenue

Guest feedback is a goldmine of insights, but turning insights into meaningful improvements is a significant challenge for many hotels. While hospitality brands collect surveys…
Tagado Marketing

Finding the Why Behind NPS Drops

The Net Promoter Score (NPS) has become the golden metric for CX teams to measure the pulse of customer loyalty. But what happens when that…
Tagado Marketing

Articles

10 Revolutionary workflows enabled by AI and NLP technology

AI and NLP are two of the most powerful technologies changing how we work today. As they continue to develop, they will enable new ways…

Revolutionizing Customer Feedback Analysis: The Power of AI and NLP Technology

The Importance of Integrating AI and NLP Technology The integration of AI and NLP technology has become increasingly crucial in the modern business landscape. With…

Is AI the future of content? Part 3: Adapt or face the consequences

According to World Economic Forum, by 2025, AI will replace 82 million jobs. At the same time, it will generate 97 million new jobs.  AI…

Is AI the future of content? Part 2: Changing the way you work

It won’t be long before NLP and AI are just the stuff of every day life when it comes to content A time when you…

Is AI the future of content? Part 1: The NLP market

The natural language processing (NLP) market was valued at 26.42 billion USD in 2022 and is expected to grow to 161.81 billion USD in 2029….

The “20 Minute Leaders” podcast features our CEO, Ohad Zadok

We invite to listen to our CEO, Ohad Zadok, in the “20 minute leaders” podcast by Michael Matias. Recently, Ohad has been featured as a…
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