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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

  5. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

Latests news

Understanding the Voice of the Customer - Tagado

Understanding the Voice of the Customer: Leveraging Gen AI and NLP to Analyze CX Feedback

Navigating the expansive realm of Customer Experience (CX) data presents businesses with both challenges and opportunities. While customer feedback serves as a valuable resource for…
Tagado Marketing
The Rise of Gen AI - Tagado

The Rise of Gen AI: How the Analysis of Customer Feedback in Real-Time is being Transformed

With a plethora of alternative choices available for consumers in every product and service category, a positive customer experience has become a key differentiator. This…
Tagado Marketing

Navigating the Maze: How to Identify and Monitor Trends in Customer Feedback in Real-Time

In the vast and dynamic landscape of customer feedback, finding and monitoring trends is fraught with challenges. One of the primary challenges businesses encounter is…
Tagado Marketing
Overcoming the Limitations of NPS- Tagado

Overcoming the Limitations of NPS by Using AI and NLP to Gain Actionable Insights From CX Feedback

Net Promoter Score (NPS) surveys have become a staple in gauging customer loyalty and satisfaction for businesses across various industries. However, while these surveys provide…
Tagado Marketing
PR Monitor Tagado

Tagado’s New Smart Monitoring Tool Categorizes and Groups Customer Feedback in Real-Time

NEW YORK, February 21, 2024 — Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends…
Tagado Marketing
Why The Integration of Gen AI and NLP Will Transform Your Ability to Optimize Your Customer Experience - Tagado

Why The Integration of Gen AI and NLP Will Transform Your Ability to Optimize Your Customer Experience

Customer experience has emerged as a key differentiator for businesses. This has sparked the rise of customer-centric strategies that are fueled by insights drawn from…
Tagado Marketing

Articles

Tools for success: Enhancing customer retention with new technology

With budget cuts on the rise, companies need to make customer retention a top priority. AI is making it possible for businesses to innovate with…

From reactive to proactive: Using NLP to anticipate and meet customer demands

Today’s customers are increasingly demanding more from businesses, and the internet and connectivity tools have significantly altered how customer-business relationships work. A Salesforce study revealed…

From NPS scores to AI text analytics: The future of measuring customer satisfaction

Customer satisfaction is an essential metric used by businesses, as it helps them understand how their products and services are performing in the eyes of…

AI text analytics platforms: The game-changer for customer retention

Companies of all shapes and sizes are cutting costs in light of the current market conditions. This has led to a shift away from the…

Is natural language processing the missing piece in business intelligence analysis?

Evolution of NLP Technology NLP technology has revolutionized how people interact with computers. Rather than expecting humans to learn a computer’s rigid language structures, machines…

The data-driven approach to customer satisfaction: Leveraging AI text analytics technology for improved feedback analysis

Customer feedback can have a significant impact on customer satisfaction, loyalty, and retention, resulting in increased revenues The modern business world understands the importance of…
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