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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

  5. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

Latests news

Understanding the Voice of the Customer - Tagado

Understanding the Voice of the Customer: Leveraging Gen AI and NLP to Analyze CX Feedback

Navigating the expansive realm of Customer Experience (CX) data presents businesses with both challenges and opportunities. While customer feedback serves as a valuable resource for…
Tagado Marketing
The Rise of Gen AI - Tagado

The Rise of Gen AI: How the Analysis of Customer Feedback in Real-Time is being Transformed

With a plethora of alternative choices available for consumers in every product and service category, a positive customer experience has become a key differentiator. This…
Tagado Marketing

Navigating the Maze: How to Identify and Monitor Trends in Customer Feedback in Real-Time

In the vast and dynamic landscape of customer feedback, finding and monitoring trends is fraught with challenges. One of the primary challenges businesses encounter is…
Tagado Marketing
Overcoming the Limitations of NPS- Tagado

Overcoming the Limitations of NPS by Using AI and NLP to Gain Actionable Insights From CX Feedback

Net Promoter Score (NPS) surveys have become a staple in gauging customer loyalty and satisfaction for businesses across various industries. However, while these surveys provide…
Tagado Marketing
PR Monitor Tagado

Tagado’s New Smart Monitoring Tool Categorizes and Groups Customer Feedback in Real-Time

NEW YORK, February 21, 2024 — Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends…
Tagado Marketing
Why The Integration of Gen AI and NLP Will Transform Your Ability to Optimize Your Customer Experience - Tagado

Why The Integration of Gen AI and NLP Will Transform Your Ability to Optimize Your Customer Experience

Customer experience has emerged as a key differentiator for businesses. This has sparked the rise of customer-centric strategies that are fueled by insights drawn from…
Tagado Marketing

Articles

Beyond reactive support: How NLP technology can unlock business intelligence from support ticket data

Why businesses need to go beyond traditional support ticketing and embrace NLP technology Customer support has historically been a reactionary field – just put out…

NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

Over the past few decades, the Net Promoter Score (NPS) has become a popular metric for measuring customer loyalty and satisfaction. However, with the rise…

Staying ahead of the curve: The benefits of integrating AI text analytics into business operations

As businesses continue to expand and evolve, keeping track of customer feedback becomes increasingly important. However, analyzing this feedback can be a daunting task, especially…

The art of listening to customers: Why marketing and community managers need AI text analytics

Knowing how to properly analyze customer feedback is a crucial part of success in today’s busy business world. While it can be difficult for marketers…

Boosting your customer experience: Unleashing the power of AI text analytics for customer feedback

With businesses placing an increasing emphasis on providing exceptional customer service, customer feedback analytics tools are becoming increasingly popular. Analyzing customer feedback can help businesses…

10 Revolutionary workflows enabled by AI and NLP technology

AI and NLP are two of the most powerful technologies changing how we work today. As they continue to develop, they will enable new ways…
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