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  1. AI text analytics platforms: The game-changer for customer retention

    March 23, 2023

  2. Revolutionizing customer intelligence: The incredible potential of AI text analytics for customer feedback

    April 27, 2023

  3. The AI tool that’s empowering product development teams to make better decisions

    May 1, 2023

  4. The game-changing solution for elevating customer experience and satisfaction through advanced AI text analytics

    May 4, 2023

  5. NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

    March 9, 2023

Latests news

Beyond reactive support: How NLP technology can unlock business intelligence from support ticket data

Why businesses need to go beyond traditional support ticketing and embrace NLP technology Customer support has historically been a reactionary field – just put out…

NPS vs. NLP: Will NPS score survive the age of advanced customer feedback analysis?

Over the past few decades, the Net Promoter Score (NPS) has become a popular metric for measuring customer loyalty and satisfaction. However, with the rise…

Staying ahead of the curve: The benefits of integrating AI text analytics into business operations

As businesses continue to expand and evolve, keeping track of customer feedback becomes increasingly important. However, analyzing this feedback can be a daunting task, especially…

The art of listening to customers: Why marketing and community managers need AI text analytics

Knowing how to properly analyze customer feedback is a crucial part of success in today’s busy business world. While it can be difficult for marketers…

Boosting your customer experience: Unleashing the power of AI text analytics for customer feedback

With businesses placing an increasing emphasis on providing exceptional customer service, customer feedback analytics tools are becoming increasingly popular. Analyzing customer feedback can help businesses…

10 Revolutionary workflows enabled by AI and NLP technology

AI and NLP are two of the most powerful technologies changing how we work today. As they continue to develop, they will enable new ways…

Revolutionizing Customer Feedback Analysis: The Power of AI and NLP Technology

The Importance of Integrating AI and NLP Technology The integration of AI and NLP technology has become increasingly crucial in the modern business landscape. With…

Is AI the future of content? Part 3: Adapt or face the consequences

According to World Economic Forum, by 2025, AI will replace 82 million jobs. At the same time, it will generate 97 million new jobs.  AI…

Is AI the future of content? Part 2: Changing the way you work

It won’t be long before NLP and AI are just the stuff of every day life when it comes to content A time when you…
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